Wednesday, September 26, 2012

My Boss

A hearty welcome to all of those coming in from The Bitchy Waiter! This post is going to be about my dumbass of a boss if you want to hear another story about him go ahead and click here.
So I didn't get fired, the next time I saw my boss he didn't say anything about the waffle batter incident. I did find out about a new juicy piece of drama in my restaurant which could effect my job.
SO the owner who lives in the hotel next door to the restaurant packed up and moved out, yup, he left in the middle of the night Saturday night and took his wife and kid with him. Somebody found a report for a UHaul in his name which said he would be going to Maryland. Yup, that's right, the dumbass moved halfway across the country because his wife was spending all of the hotel's money. 
I have heard that his father (who actually owns the place because he paid for it) came back yesterday but I have yet to go in to see if that has happened. I have also heard that the place has been sold and the paper work will be pushed through by the first of the year and we may want to start looking for new jobs. 
I actually don't know if I'm happy or sad about this happening, the owner was a douche, but now I have no job security what so ever, uh oh. Luckily I'm a 16 year old who still lives with my mom, so I don't really NEED a job but there are plenty of people who actually do need it and it sucks for them because we don't actually KNOW if we're getting fired. I'll try to keep y'all updated but nobody ever really tells me anything so....
On a lighter note Saturday is my birthday and I'll have a story for y'all then!!!

Tuesday, September 25, 2012

Soccer Teams

Is it too much to ask that large groups call ahead before they meander into a restaurant? Last Saturday there was a soccer tournament in town, none of us had any clue this was happening, including the scheduling manager who set us up for a normal Saturday night.
We had one team of 30 people call ahead and that was WONDERFUL because we had a lunch server stay the extra two hours and take care of it (yeah, she's pretty rockin') Then all at around the same time we had an 11 top, 19 top, 13 top and 10 top. I don't know of many restaurants that could accommodate that many big tables.
If you're at a soccer tournament don't assume that you're the only team that decided after a long day of scoring goals and what not, that it'd be a good idea to go to a restaurant. As soon as you walk through the door, everyone that works there will hate you for not calling ahead. It doesn't take too much time to look up the phone number of a restaurant, say 30 minutes to an hour in advance and say that you'd like to bring a group in.
It also seems that the parents of the team's kids are ALWAYS douchey. This isn't just for soccer, I've also noticed in for baseball parents. These parents are often in their late 30s to early 40s and think they're still 21 and can do whatever the fuck they want. They also need to realize that you are not going to get the same service as a 19 top that you would if you only had 4 people. The server who took you is probably already pretty full because of the other tables seeings how it's a SATURDAY but now he/she has to deal with your big asses. So be patient when you come in with a big top UNANNOUNCED and if you do have a big party coming in CALL AHEAD.

JUST A FRIENDLY REMINDER, I WILL BE FEATURED ON THE BITCHY WAITER BLOG TOMORROW AT NOON 

Wednesday, September 12, 2012

EXCITING NEWS

I have just been informed that I have been selected to be a guest blogger for The Bitchy Waiter while the writer is on vacation. The post has already been on this blog buy I guess you'll have to check him out to see which one I chose, I can tell you that it's not the best one on here, IMO, but he liked it and it was the only one I submitted because the one I like doesn't meet his criteria.

YOU WILL BE ABLE TO VIEW IT ON SEPTEMBER 26, 2012 @ 12 NOON EASTERN STANDARD TIME

Please go and check out Bitchy's blog TODAY at www.thebitchywaiter.blogspot.com to see how awesome it is.--his blog inspired me to share my experiences in the service industry with all of you! 


I Might Be Getting Fired

So, management can be pretty sketchy in restaurants, luckily my GM and assistant manager are pretty cool, it's the owner that the we have to worry about. He owns/manages/lives in the hotel that is connected to the restaurant and he also owns the restaurant itself. He knows how to run a hotel fairly well but he has no clue as to how a restaurant works.
I walked in Sunday morning at 5:30. I was expecting to have my usual co-worker who to help me set up breakfast. I received a call from the owner at the hotel telling me that my co-worker had called in sick at 3am. I was forced to set up breakfast by myself, when this job is done with two people, we can get it done in 20-30 minutes, nobody was their to help me and didn't get it done until 6:07 (yup, I checked) I opened the breakfast doors and found nobody except my owner standing their eyeballing his watch, he said, "breakfast is to open at 6:00AM and no later," and walked off without saying anything else.
I was pissed at that comment but I went on working and made quite a bit of money, I then proceeded to tear down breakfast at 9:35 as stated on the sidework sheet. This job might take an hour or so with two people, more if there was a huge mess, and guess what, there was a huge mess. At 10:45 the owner came down to tell me that I was to take over my sick co-worker's lunch serving shift, great. I was in a hurry to get not only my breakfast sidework done but also the lunch prepwork. I had never changed the waffle batter because normally my co-worker does it and the waffle maker is still fairly new, I had to ask one of the lunch servers how to do it, I accidentally left the bucket that held the batter, out, the only batter left in it was on the sides.
Lunch was extremely busy and I didn't get cut until 4:30. I walked in to work expecting a 5 hour shift and walked out with 12 hours.
I was exhausted and got  home at around 5:15, I went right to sleep. I woke up at about 9:30 and saw that the owner called me at 7:20 and again at 9:28. I called  him back and he was pissed after he found out I left the bucket out instead of sending it to be washed, I don't understand why it's such a big deal, I always get comments from my coworkers and managers about how hard I work and how good it is that I do all of my sidework, all of the time. A lot of people will not even try to do some of the things on their sidework lists. He told me that he wanted to see me on  Friday, so we'll have to wait until then to see what happens, I'm expecting at least a write up (never gotten one) but if I get fired I will be PISSED.

Tuesday, September 4, 2012

Your Meal Doesn't Come With Toothpicks

When you pay for your meal you're paying for a lot of things; food cost, salaries, rent, and whatever else goes into the fucking price of a 9 dollar and 29 cent burger. One thing that is not included in that price is a toothpick.
There has been an overwhelming amount of people lately who expect the restaurant to have toothpicks for them. I understand that a lot of places have toothpicks and that's cool  but a lot of places also have pasta, we don't. It's just like ordering something that isn't on the menu. I don't understand why so many people look at me with utter disgust when I tell them that we don't have any toothpicks.
There's a table by the door with a place to drop business cards for a random drawing or some shit and a basket of mints, yes it would be easy to put toothpicks here but we don't so fuck off. Asking me if we have toothpicks isn't going to make them magically appear. Do you think I keep a supply of toothpicks in my ass specifically for people who ask for toothpicks? No, I don't.
It's not like I just told you I killed your fucking dog, you don't have to scowl at me as if I just ruined your entire fucking life because MY MANAGER doesn't keep toothpicks in the front.
What do you really NEED toothpicks for anyway? You stick them in your mouth to look cool and tough, but you just look like a douche, and if you are trying to pick something out of your teeth, floss that shit, it works way better than jamming a piece of wood in between your teeth.