Showing posts with label restaurant. Show all posts
Showing posts with label restaurant. Show all posts

Wednesday, July 11, 2012

Choose Your Channel at Home

I don't know what it is about people. They are just so demanding sometimes. Why do so many people go into a restaurant and demand that somebody change the channel so they can watch a certain show/sporting event.
You wouldn't go over to your friends house and demand that they change the channel for you, would you? So why would you do it to somebody that you don't even know?
Changing the TV in a restaurant is not easy, most of the time, somebody has to go all the way to the back  and find a remote. They then have look up what channel a certain game is on and then they have to find the paper with the list of channels on it and then they have to change the channel. Even changing the channel can be difficult, when there are multiple TV's in a restaurant (mine has 11) there's going to be a huge stack of receivers which may or may not be properly labeled. I have to find the right receiver for the TV, then cover up all of the other receivers and then I can start pushing the buttons, but I don't know if it I pressed the buttons all the way because I don't have a screen to show me what I'm doing, I just kind of hope for the best.
Here's a few tips when asking for a channel to be changed:

  • Don't ask somebody to change the channel to "the game." This is very annoying because there are about a hundred different ESPN's, Fox Sports Nets, and whatever else and there is a game on, I can't read minds and say which one you want. Tell me that you would like to see the Raiders game (that way I know you're a complete idiot) 
  • Don't demand it to be done, it can take 5-10 minutes to change a channel and that sometimes just can't be done during rush periods, also, some restaurants have the receivers locked away in a closet in the manager's office and they won't be able to get in
  • Don't ask for it to be changed to cartoons for your kid, the History Channel for a documentary on the Apocalypse or, E! so you can keep up with the freaking Kardashians because this is not your living room, we have a certain clientele that we cater to, and that clientele wants to watch Sports.

Wednesday, June 20, 2012

A Restaurant Is Like A Hospital

Now before I get a lot of hate from my 0 readers I realize the huge difference between a hospital and a restaurant, we as members of the service industry don't save any lives whatsoever but the basic idea of them is the same. I've been watching a lot of Scrubs lately so I clearly know everything there is to know about how a hospital works so let's just get started:

The bus boys and dishwashers are just like the janitor of the hospital. They are responsible for keeping things clean. They seem like they have a small role but really the place would look like a huge mess if it weren't for them.

A host is sort of like a nurse. They are typically considered to be lower people but are actually very important. They don't get nearly enough credit even though they have to do a lot of things for the doctors/servers. They are always blamed when something goes wrong. They are generally considered to be "under" everybody who is on the floor. Patients/customers often assume we have more power than we do and believe we should do more for them than we can.








The serves at are very much like the interns and residents. They are very smart and they're the people that the customers/patients see the most. They are often unappreciated and pissed on by the people they are trying to be helping. They always get the grunt from the higher-ups no matter how good of a job they do.




An attending is similar to a good manager (yes they actually do exist.) They have some more power than the servers and customers/patients demand to see them thinking they can remedy the situation when really they just give them what they want, which is what somebody lower down can't give them. Good managers really want to try to improve the restaurant but are always held back by the person that is over them.










The Chief of medicine is the top of the chain much like the owner. The only difference is that the owner is hardly ever seen. The Chief of Medicine/Owner is always concerned about money. They often have a pretentious wife who orders around the staff (more on that in a different post.) Bottom line, nobody that works there likes them but without them, there would be no facility.









So yup, that's my comparison on restaurants to hospitals (at least the way they're portrayed in Scrubs.)
Oh yeah, and it took me over 2 hours to write this because I was watching Scrubs on Netflix...