Bitch from the Inside

There's a strange relationship between the servers and the hosts. A lot of the time, a server will think that a host is their bitch and make them do all their stupid work like carry out food to a bitch table or just do a little bit of something for them. They also tip the host out at the end of the night for making the host run their ass off. 

I understand the system and it's all fine and dandy when executed properly. At a lot of restaurants the tipouts automatically come out of the servers tips and are included in the hosts' cashout. At my restaurant, this isn't the case. It's actually a better thing, I believe because I've heard hosts from other places say they only get a couple dollars a night when some nights I could walk with $50 if everybody did well. Normally everybody tips me out and if they walk out and forget they'll remember next time we work together and make up for it, it's just how it goes. Except for this one bitch...

This bitch was horrendous. She was the lazy bitch I'd ever seen. She always tried to pawn her sidework off on me claiming she'd "take care of me," I fell for it a few times, but then I worked up the courage to say no. She would  never prebus her tables, and I mean NEVER. There would ALWAYS be multiple entree plates and a lot of the time, there would even be some appetizer plates sitting on the table. Seeings as we have no bussers, the host was responsible for WIPING OFF and resetting the tables, I'd always take the glasses back or some leftover trash and a lot of the time I would take back entree plates. But this bitch never cleared her tables. It would be a busy Fiday nigh and I'd be responsible for being up front and seating people and she will have all four of her tables with shit on it and then come up and bitch at me because she has no open tables. I tell her if she prebusses them, ten she'll have open tables. She still doesn't do that and I end up doing it because when shit sits around on a table it just looks tacky. This bitch would always zoom out of the place right after being cut [phased] and not tip out anybody, when somebody stopped her and asked for a tipout she'd give them the MINIMUM $2 even if she had multiple big parties in which gratuity was added. 

Just so you know I'm not over reacting, this bitch got fired last week for being such a lazy ass, do I feel bad? No, she was given plenty of warnings and write ups but she just didn't even try. She should have been fired a long time ago.

My Food Was Gross

I actually forgot about something that happened a few weeks ago to me and I wanted to share it.

We had a very busy lunch and there was a lot of cleaning to do. I, as the host at a place which recently got rid of its busboys, had around a trillion tables to clean, I was supposed to have a break at 2 and not come back until 5, mind you. A couple came in right at 4 which is when the servers, bartenders and managers all switch shifts to prepare for the night. There were very few clean tables and I sat them at one and told the server that she had the table per normal. She told me she was busy and asked me to get their drinks, I said yes because I'm that nice of a person. They wanted two Bud Lights, since I have a slight case of being underage, I'm not allowed to carry alcoholic beverages so I told the server what they wanted and she rung them in and everyone was happy. As I was walking back from telling her and started cleaning off a table next to this couple the lady turned around and said, "Where are our goddamn drinks?" 

I pointed over to the bar and said in the sweetest voice I could muster after being so rudely talked to, "The bartender is pouring them right now and your server, [server's name] will bring them right out to you." :-)

She then said, "well if it's gonna take this long we might as well order now, I'll take a [insanely large dish] and he'll have a [small appetizer,]" Please refer to my previous post and my post about ordering from a host to see what's wrong with that.

"Alright ma'am I'll tell YOUR SERVER to put that in for you, your drinks will be out shortly."

I told the server, she put it in within seconds of me leaving the table and the bitch flags me down again about five minutes later.

"We're ready for our food now."

"Ma'am, your food is not ready yet but I'd be happy to-"

"ARE YOU SERIOUS?!?! WE'VE BEEN WAITING HERE FOR EVER!"

"I'm sorry you believe that ma'am but I cannot have the kitchen send out raw food" (yup, I was fed up with that bitch and I wanted to go lay down in the big booth at the corner of the restaurant for a little bit.)

"Let me see a manager"
"Ma'am, your server is the manager," (true shit, the MOD also takes tables unless the GM is the MOD.)

"oh, y'all must be understaffed tonight, you should do better about that" (yes we are going to have 5 servers on to sit there and stare at each other before 5 o'clock.) I walked away.

I went on and finished cleaning tables and was on my way to clock out and take a power nap for a few minutes but I saw that her plate was empty and I decided to be nice and pick it up. (my mistake) 

"My food was gross"<-------Most overused joke at a restaurant

jokingly "haha, I'm sorry you felt that way"

"that isn't funny, this food was uneatable"

"excuse me?" (I really want to get to my booth)

"I run [our competitor down the street which had closed the day before this event occurred] and I know what a [insanely large dish that the other place didn't have] should taste like"

I told her I would get a manager [I didn't tell the GM who was now clocked in] and  I proceeded to go lay (lie?) down in my booth, without clocking out, for 5 minutes.

Just another day at my restaurant. 

ALSO: I did think of another event that happened dealing with a "fellow" co-worker and that story will be posted soon. Until then y'all!

Another Lame Excuse

So it's the day after getting I was supposed to get my car and, whaddayaknow, I don't have it. Basically, I got a loan from a credit union halfway across the country and the dealership doesn't know what the fuck they're doing and they don't know how to accept it or some shit like that, bottom line, after numerous emails, 7 phone calls, and 6 faxes, I MIGHT be able to pick up my car on Thursday.
On top of all of this I haven't worked a weekend for the last 3 weeks because I was doing shit and I won't be able to do next weekend either, UGH. The weekend is basically when all the good shit happens so I have no material to post.
I suppose one thing I could tell y'all is to be nice to your service staff. Most importantly, don't interrupt them in the middle of a question. When I'm in the middle of asking how many are in you're party and you say, "2," before I even have the chance to say "Many..." there's a problem. This also happens when I walk up and ask how everybody is doing, "Coke," is not an acceptable answer (especially since we have Pepsi, but you can't read the first or last page of the menu to find that out.) So yeah, don't give an answer if you haven't been asked a question. Other than that, there may be a quality post coming sometime next weekish, I work tomorrow night, Thursday Morning (7-2ish, FUCK) and Sunday morning (7-10:30ish.)
I will be starting school on the 22nd but that means that I'll be working weekends more often so I'll have more interesting stuff then. Until then y'all!