My Food Was Gross

I actually forgot about something that happened a few weeks ago to me and I wanted to share it.

We had a very busy lunch and there was a lot of cleaning to do. I, as the host at a place which recently got rid of its busboys, had around a trillion tables to clean, I was supposed to have a break at 2 and not come back until 5, mind you. A couple came in right at 4 which is when the servers, bartenders and managers all switch shifts to prepare for the night. There were very few clean tables and I sat them at one and told the server that she had the table per normal. She told me she was busy and asked me to get their drinks, I said yes because I'm that nice of a person. They wanted two Bud Lights, since I have a slight case of being underage, I'm not allowed to carry alcoholic beverages so I told the server what they wanted and she rung them in and everyone was happy. As I was walking back from telling her and started cleaning off a table next to this couple the lady turned around and said, "Where are our goddamn drinks?" 

I pointed over to the bar and said in the sweetest voice I could muster after being so rudely talked to, "The bartender is pouring them right now and your server, [server's name] will bring them right out to you." :-)

She then said, "well if it's gonna take this long we might as well order now, I'll take a [insanely large dish] and he'll have a [small appetizer,]" Please refer to my previous post and my post about ordering from a host to see what's wrong with that.

"Alright ma'am I'll tell YOUR SERVER to put that in for you, your drinks will be out shortly."

I told the server, she put it in within seconds of me leaving the table and the bitch flags me down again about five minutes later.

"We're ready for our food now."

"Ma'am, your food is not ready yet but I'd be happy to-"

"ARE YOU SERIOUS?!?! WE'VE BEEN WAITING HERE FOR EVER!"

"I'm sorry you believe that ma'am but I cannot have the kitchen send out raw food" (yup, I was fed up with that bitch and I wanted to go lay down in the big booth at the corner of the restaurant for a little bit.)

"Let me see a manager"
"Ma'am, your server is the manager," (true shit, the MOD also takes tables unless the GM is the MOD.)

"oh, y'all must be understaffed tonight, you should do better about that" (yes we are going to have 5 servers on to sit there and stare at each other before 5 o'clock.) I walked away.

I went on and finished cleaning tables and was on my way to clock out and take a power nap for a few minutes but I saw that her plate was empty and I decided to be nice and pick it up. (my mistake) 

"My food was gross"<-------Most overused joke at a restaurant

jokingly "haha, I'm sorry you felt that way"

"that isn't funny, this food was uneatable"

"excuse me?" (I really want to get to my booth)

"I run [our competitor down the street which had closed the day before this event occurred] and I know what a [insanely large dish that the other place didn't have] should taste like"

I told her I would get a manager [I didn't tell the GM who was now clocked in] and  I proceeded to go lay (lie?) down in my booth, without clocking out, for 5 minutes.

Just another day at my restaurant. 

ALSO: I did think of another event that happened dealing with a "fellow" co-worker and that story will be posted soon. Until then y'all!